EP. 14 – 3 Quick Tips To Help Your Parts Department Sell More Auto Parts Online

Are you selling on different Marketplaces? Selling on different online marketplaces like Amazon, eBay and Wal-Mart can help connect you to more potential customers, they have payment protection and transaction security and even have their own shopping apps. Find out more tips like this to help you  sell more auto parts and accessories online by […]

Ep. 13 – 5 ways to get your customers to love you

If making your customers feel valued isn’t enough motivation to thank them, maybe the fact that gratitude has financial benefits will be. According to Oracle, 86% of American shoppers have indicated that they are willing to pay more for a better customer experience, meaning your profitability has the potential to skyrocket. In this episode, we […]

Ep. 11 – Using Social Media to Increase Auto Parts & Accessories Sales Online

You should to be engaging on social media to sell more parts and accessories online. Having multiple touch points throughout the consumer purchase path can help increase your conversion rate—and a great way to add touch points, is through social media. A millennial UPS customer experience study conducted by comScore showed that 90% of millennials […]

Ep. 9 – Why Every Parts Department Needs Live Chat on Their Website

 Live chat on your auto parts website can play a critical role in closing leads into customers. We consider it one of the top 5 eCommerce auto parts marketing features.  Unfortunately, eCommerce live chat is usually thought of as a customer support tool and is typically overlooked from a sales and conversion perspective when […]