We sit down with Jeff Biafore, Lead Parts Advisor at YourMechanic to talk about the current state of the automotive service industry & how YourMechanic is disrupting and influencing the service industry with mobile car repair and maintenance.
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Who is YourMechanic?
YourMechanic is the industry leader in mobile vehicle repair, maintenance, and inspection, offering 600+ services to consumers and fleets.
Some Questions We Ask:
- About YourMechanic (1:50)
- How many mechanics work at YourMechanic? (4:30)
- Are your mechanics doing this full-time or is it side job? (5:13)
- Do consumers need to be automotive experts to understand how to set up a YourMechanic appointment? (9:12)
- What are some of the challenges YourMechanic faces on a day-to-day basis? (12:21)
- How did you get into the automotive industry? (15:32)
- What’s the biggest thing that’s change since you started working in the automotive industry? (19:17)
- Are vehicles getting more difficult to repair the more advanced they get? (20:50)
- What can consumers expect when one of your mobile mechanics arrives to the job? (22:15)
- What is YourMechanic doing to encourage more service techs to get into the service industry? (24:54)
- What’s one piece of advice you’d give someone getting into the service and parts industry? (46:37)
- What’s one statistic you find interesting about the automotive industry? (51:50)
