Account Manager

  • Full Time
  • Boston

OEM Interactive


Account Managers are responsible for active account management including, but not limited to, addressing and resolving all issues that customers may encounter with their marketing programs. You will be the main point of contact with your clients and you’ll also be working with a support team. You will have a significant, measurable impact on your clients’ growth and success.

Job Responsibilities

  • Be the main point of contact for a number of OEM Interactives clients
  • Use a custom reporting dashboard comprised of AdWords and analytics data to review client KPI’s and discuss strategic next steps
  • Manage all aspects of marketing campaigns, from the campaign setup, execution, review, and reporting
  • Requires ability to work with cross-functional teams to ensure success
  • Campaigns include all aspects of paid search, website maintenance, social media and SEO programs
  • Work with the Creative and Content teams to consistently improve client websites for optimal success and to better serve overall digital strategy
  • Collaborate with third parties such as web provider platforms to make sure our strategies are carried out; follow up and escalate if something does not get done in a timely manner
  • Run monthly meetings to update clients on cumulative progress


  • Strong sense of customer service and urgency
  • A positive attitude that resonates throughout the agency
  • Familiarity with Google Analytics and AdWords
  • Ability to use all Google products (Gmail, Docs, Drive, Calendar)
  • Strong time-management and communication skills
  • Ability to write professional emails to clients and third parties
  • Bachelor’s Degree in Business, Marketing, Marketing Communications or related degree
  • 3+ years of Digital Marketing, Account Management or Client Services experience preferred


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